0121 2700808    I    enquiries@IT-Works.co.uk    I    Remote Support    I    Client Portal

Improving your approach to communication

through Cloud based phone systems

Telecoms and Communication

Office Phone System
Office Phone System

At IT-Works, we can provide solutions for phone systems and telecommunications. Our popular VOIP (Voice Over Internet Protocol) solution takes your phone system onto the Cloud - revolutionising the way your business communicates. We can guide you through the entire process of setting up a  telecoms system - from consultancy, to installation and ongoing support.

Want to improve your communication technology? We can help

  • VOIP Solutions
  • Mobile device monitoring (iOS, Android & Windows devices supported)
  • Hosted VOIP or SIP Trunk telephony

Quick Contact

For more information or a call back, simply use the form below, alternatively, you can contact us using the details below:

Tel: 0121 2700808 | Enquiries@it-works.co.uk

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VOIP and the Benefits

Voice Over Internet Protocol (VOIP) is essentially phone service over the internet. Intended as a replacement for traditional POTS systems, the service is delivered through your internet connection, and is ideal for businesses.

We offer two different types of VOIP telephony;

Hosted VOIP - Based in the Cloud, Hosted is perfect for SMEs looking for fixed cost business telephony with improved functionality and lower call cost. With no additional maintenance charges, each user has their own line and calls are routed via your internet.

SIP Trunks - Physical on-premise telephone system means it's more similar to traditional systems; but routes your call via SIP trunks not ISDN. Ideal for larger businesses as it is more cost effective for a large user base.

The Benefits

Multi-functional - Aside from replacing the classic phone system, VOIP allows you to conduct video-conferencing. This allows you to get involved with Webinars and attend e-meetings - taking your business operation into the future. VOIP gives you the capacity to attend important meetings even when you cannot be physically present.

Portability - One of the biggest revolutionary benefits with VOIP is that you can access it from anywhere with an internet connection. It's highly convenient as your phone number is not physically assigned to a single handset - you have the freedom to move and travel without being limiting to one location for a handset.

High Call Quality - A common misconception about VOIP is that the call quality is inconsistent and often suffers in quality compared to a POTS set-up. In most cases, you cannot tell the difference between a VOIP call and a POTS call, and it is vastly superior to cell phone reception. Call quality may struggle if you have very poor Broadband, but we can help with that too.  

Future-proof - VOIP is essentially a future-proof system; as it will evolve alongside new technology. In 2025, BT Group is switching off ISDN services, and will not accept any new orders as of 2020. This phasing out of dated technology means upgrading to VOIP sets you ahead of the curve.

More cost effective - The nature and design of VOIP telephony means there is lower cost per call; saving you money without a loss on functionality.

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