(0) +44 121 270 0808

Your Questions Answered

1. What services does IT-Works provide?

At IT-Works, we specialize in comprehensive IT and telecoms services and support. Our offerings include network management, cybersecurity solutions, cloud services, telecommunication support, and much more. We cater to businesses of all sizes, ensuring seamless and secure digital operations.

2. How can I contact IT-Works for support?

For prompt assistance, you can reach our dedicated support team by calling 0121 270 0808. Our experts are available to address your IT and telecoms concerns and provide timely solutions. Additionally, you can contact us via email at enquiries@it-works.co.uk.

3. What industries does IT-Works serve?

IT-Works proudly serves a diverse range of industries, including finance, charity, healthcare, education, manufacturing, and more. Our tailored solutions are designed to meet the unique challenges and requirements of each sector, ensuring optimal performance and efficiency.

4. Is IT-Works suitable for small businesses

Absolutely! We understand the specific needs of small businesses and offer scalable solutions that grow with your organization. Whether you’re a startup or an established small business, IT-Works provides cost-effective IT and telecoms services to enhance your operations.

5. How does IT-Works ensure data security?

Security is our top priority. IT-Works employs robust cybersecurity measures to protect your data from threats. We implement encryption, firewalls, and regular security audits to safeguard your digital assets and maintain compliance with industry regulations.

6. Does IT-Works offer cloud services?

Yes, we provide comprehensive cloud services, including cloud hosting, data backup, and software as a service (SaaS). Our cloud solutions are designed to enhance collaboration, flexibility, and accessibility while ensuring the security and integrity of your data.

7. Can IT-Works assist with telecommunication infrastructure?

Absolutely! IT-Works offers end-to-end telecommunication support, including VoIP solutions, network optimization, and unified communications. We help businesses stay connected and communicate seamlessly, enhancing productivity and collaboration.

8. How quickly can IT-Works respond to service requests?

We understand the importance of timely support. Our team strives to respond to service requests promptly. Response times may vary based on the nature of the request, but we are committed to addressing your concerns as quickly as possible to minimize downtime.

9. Does IT-Works provide on-site support?

Yes, IT-Works offers both remote and on-site support services. Our team is equipped to handle issues remotely, and when necessary, we dispatch technicians to your location for hands-on assistance.

10. How can I request a consultation with IT-Works?

To schedule a consultation with IT-Works, simply reach out to us via phone at 0121 270 0808 or send an email to support@it-works.co.uk. Our team will be happy to discuss your specific needs and provide tailored solutions to elevate your IT and telecoms infrastructure.

11. How long has IT-works been in existence?

The company has just had its 12th birthday, is financially sound

12. How many staff do you have and how may engineers do you have?

IT-Works has 3 IT and Telecoms engineers and a total of 8 staff

MCF Complex
DY10 1AQ
United Kingdom

Telephone: +44 (0)121 270 0808
General Enquiries: enquiries@it-works.co.uk
Remote Support: support.it-works.co.uk